Camelot by The Sea. Carolinian Beach Resort. Harbourgate Marina Club. Holiday Shores Motel. Ocean Park Resort. The Patricia Grand. Waikiki Village. All rights reserved. Thank you for your recent stay at The Patricia Grand. We are sorry to hear of your disappointment with your stay and have shared your feedback with our team.
We have had a few issues with our housekeeping members this season and are working hard to correct that moving forward. Again, we apologize and truly hope you will reconsider and return for another stay. Just spent a long weekend with my husband and we couldn't have been happier. I was nervous after reading some of the reviews but was pleasantly surprised. The front desk staff was fast and friendly.
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The room was just enough for us. Full kitchen, totally comfortable bed with the BEST hotel pillows I've ever had, 2 balconies one facing the ocean , bathroom was just right for us with lots of room and a small table to eat at. Access to the beach was great and a short distance. The pool was clean and the bartender was great. All 3 elevators worked and our wait was always short. The hotel itself was a little outdated but some of the hotels in the area are old and it was clean.
Just far enough Away from all the crazy but close enough to enjoy some of the great restaurants and shopping. The parking garage is across the street but so are a lot of the other hotels in the area. To find the best parking spot we always went to floor 5 or 6 and was always able to park right next to elevator. I'm not sure what hotel some of these other reviewers stayed at but our stay was great!!!
Thank you for an enjoyable weekend!!! We are thrilled to hear that you enjoyed your stay and found our front desk team members "fast and friendly" and our resort clean. We have shared your glowing review with our team and appreciate the time you took to let us know about your stay. We look forward to having you back for a return visit. Great location, great view. Housekeeping does very little There are very few elevators and are heavily used by the staff so it takes forever to get to your room and back.
Room service staff is friendly but don't count on fast delivery. I wish there were more staff on duty, but maybe this was because it is late in the season. The room is nice. Maybe it could use some updating but it suited our family's needs well.onlinemarket.com.ua/index.files
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Overall, it is a decent hotel and we would stay here again. We are so happy to read that you enjoyed your stay and would return for a future stay. We have shared your review with our team and appreciate the time you spend letting us know about your experience. We look forward to having you back soon.
Immediately we noticed the limited parking spaces on Ocean Blvd. The lobby seemed welcoming and fairly decent. We originally asked if our room was ready at am, although the official check-in time is not until pm. As expected, our room was not yet ready, no big deal, and they would give us a call when ready. We later received a call at pm that our room was ready. We checked in and asked if there were any luggage charts available.
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Some where available, but only with the help from a bellman. On the way, the elevator was not air conditioned none of the elevators were and they were extremely slow. Anyway, he kindly loaded our bags from our car onto the chart, up to our room, and into our room's bedroom. We tipped him a few bucks and then left.
One of my family members went to used the restroom, noticing that the toilet was clogged. We called the front desk to have maintenance come to our room. In the meantime, my sister and I went downstairs for whatever reason He was actually told the incorrect room number rather than , but came to our room anyway.
He eventually "removed" the clog. Not even 15 minutes later, my father said to call the desk again because it was definitely not fixed. He returned eventually hours later. Among other things: we received extra towels that we did not request, there were outrageous cobwebs in the corners of the windows, gummy bears under the couch, older tattered curtains, and worn out bed sheets.
The parking garage across the street was extremely cramped. The garage is also shared with several nearby hotels. The reservation did include a free round of miniature golf to the makeshift course across the street, but we did not attend. The hotel has a restaurant that offers a buffet style breakfast every morning, which was so-so.
We spoke to several guests who were also unhappy and unsatisfied. Overall, we overpaid for what we received. I assume you pay for location because you do not get much else! This is a motel quality hotel, not worth your money at all! After reading previous reviews about the Patricia Grand I was cautious.
Some folks on here complain about minor things as if they were the end of the world. We wanted to travel with two special needs dogs--one diabetic and one in her "wheelchair". This was the hotel that let us bring them. Wonderful view. We had a full fridge and stove, microwave and coffeemaker. Large closet. Safe--but watch out. Instructions were worn off. Pools and whirlpool were clean.
Great beach access. Great area to walk dogs and pick-up bags were provided. Hotel's location was far away from the heavy activity at the boardwalk. Don't do this. The buffet is lackluster and the same every day. I've had better breakfast at a Fairfield Inn in rural Ohio.
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Many dings in paint whether it is trim, door, wall, etc. Not a good presentation. Upon check in we were rushed through. We did not get our breakfast coupons to show for the awful buffet or the entertainment book. If you have a large van or RV--don't bring it into that parking garage. It is an older garage and not meant for today's recreational vehicles. The coffee shop closed at 12 noon each day. At check out no one asked if we enjoyed our stay. As I reflect, it seems the Patricia Grand doesn't want repeat customers.
The neglect in upkeep--chipped paint, horrible mattress and lackluster breakfast buffet and skimpy laundry facilities point toward that. In conclusion, we want to travel with our dogs, so I am willing to make some compromises. But the mattress and elevators were the deal breakers.
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A good night's sleep and the ability to get from the 18th floor to the lobby in a decent time are critical. We will not stay there again or recommend it to friends.
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Date of stay: August Trip type: Traveled with family. Thank Sapphire Report response as inappropriate Thank you. We appreciate your input. See all 2, reviews. Nearby Hotels. The Strand a Boutique Resort. View Hotel. Free Wifi. Free parking. Special offer. Visit hotel website. Riptide Beach Club. Court Capri Motel. Sea Dip Oceanfront. Hilton Grand Vacations. Caribbean Resort And Villas. Carolinian Beach Resort. Sail Inn Motel. Carolina Grande.
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